Privacy policy

Popote AI collects the following data, depending on the user's profile: last name, first name, phone number, city and district, information related to the business activity (catalogue, transactions), conversation history with the assistant, and occasional location data when needed for the service (delivery, field verification).

This data is used to deliver the requested service (restocking, shopping, market visibility), keep transactions secure and improve service quality.

The signals sent to distributors, manufacturers and producers are built from data aggregated and cross-referenced across several sources. No individual conversation and no merchant or consumer identity is shared with any third party as part of these signals.

The financial data required to grant credit or insurance is shared with the relevant financial partner or insurer, strictly within the limits of what is necessary to deliver the service and never beyond the scope of their own relationship with the user concerned.

Data is kept for as long as necessary to provide the service and to meet applicable legal obligations.

In accordance with Beninese personal data protection regulations, every user has the right to access, correct and delete their data, which they can exercise by contacting Popote Group.

Popote Group implements reasonable technical and organisational measures to protect users' data against any unauthorised access.

For any question about this policy, users can contact Popote Group at hello@popote.ai, or through the support channels available in the app.